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Director Web Management Interface Down

November 15, 2022 at 12:00 PM

Director

Resolved after 5h 0m of downtime. November 15, 2022 at 5:00 PM

Resolved - November 15, 5PM: The issue has been resolved.

Director is now fully functional after a restart of the backend service. We apologize for the inconvenience this may have caused.


Identified - November 15, 3PM: We have identified the issue and are working on a fix.

The issue is caused by an isolated backend service for the management interface currently being down; Sysadmins are working on restoring functionality.


Investigating - November 15, 12PM: We are investigating an issue causing the Director client interface to be down.

The Director web management interface is currently unreachable due to 504 timeouts. Director sites are functional.