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Director Files Not Loading

August 24, 2022 at 6:20 PM

Director

Resolved after 117h 15m of downtime. August 29, 2022 at 3:35 PM

Users are reporting that the file explorer is not loading insude the Director online editor. We currently believe that we have resolved the issue, which was linked to heavy load on Director’s appservers. We have adjusted some backend parameters to make Director more performant under heavy usage.